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For any additional questions about republishing Direct Relief content, please email the team here.



Direct Relief is a registered Asociación Civil in Mexico and was granted tax-deductible status from the Mexican government in 2014. This status allows companies and individuals in Mexico to receive tax benefits for donations to Direct Relief in Mexico.


Unaudited totals since Jan. 1, 2010
in medical aid
doses of medicine
pounds of medicine and supplies
healthcare providers supported

Direct Relief in Mexico

Direct Relief aims to make a difference in Mexico by bolstering access to quality health resources for institutions that serve the most vulnerable in society so that they can have a chance to thrive and be resilient for the future.

By leveraging the support from private individuals, foundations, and corporations, Direct Relief has created a safe and effective ecosystem for charitable giving in Mexico.

Direct Relief was incorporated in Mexico as a Civil Association in 2014 and has been an authorized donee since 2015. As the only humanitarian wholesale distributor of pharmaceuticals operating in Mexico that is fully compliant with COFEPRIS regulations, it can receive in-country and process internationally donated goods and is positioned to respond to both immediate public health requirements and long-term healthcare service needs in underserved communities.

A Local Focus

Mexico City residents have their blood sugar levels tested in a clinic on Nov. 8, 2017, sponsored by Direct Relief, Asociacion Mexicana de Diabetes, and Baxter International Foundation. The clinics are part of the Driving Your Health Initiative, now in its second year, that seeks to expand care to patients within a 100-mile radius of Mexico City. (Photo by William Vazquez for Baxter International Foundation)
Mexico City residents have their blood sugar levels tested in a clinic, sponsored by Direct Relief, Asociacion Mexicana de Diabetes, and the Baxter International Foundation. (Photo by William Vazquez for Baxter International Foundation)

Direct Relief coordinates assistance to people living in Mexico, both on an ongoing basis and by preparing for and responding to emergencies with medical goods for under-served patients in resource-poor areas.

Building on strong relationships with global and local medical manufacturers Direct Relief can harness existing resources and match them with demand throughout Mexico.

A thorough understanding of Mexico’s complex logistics, fiscal, and regulatory channels allows Direct Relief to operate with the utmost confidence in its supply chain. Additionally, strong relationships with health organizations and local, state, and federal authorities provide a clear understanding of needs nationwide.

Strong established relationships with medical manufacturers, local organizations, and government play a critical role when responding to emergencies and when trust and confidence in partnerships are mission-critical to effectively help underserved populations.

Humanitarian Logistics & Warehousing

Direct Relief's Eduardo Mendoza surveys boxes of Direct Relief's supplies at a warehouse outside Mexico City. Here, at one of the largest pharmaceutical warehouses in Mexico, Direct Relief's massive shipment of PPE is sorted and prepared for deliveries throughout Mexico City and the neighboring state of Morelos. (Meghan Dhaliwal for Direct Relief)
Direct Relief’s Eduardo Mendoza surveys boxes of Direct Relief’s supplies at a warehouse outside Mexico City. Here, at one of the largest pharmaceutical warehouses in Mexico, Direct Relief’s massive shipment of PPE is sorted and prepared for deliveries throughout Mexico City and the neighboring state of Morelos. (Meghan Dhaliwal for Direct Relief)

Direct Relief built a trusted platform to manage and coordinate daily emergency deliveries of medicines and supplies to healthcare facilities across Mexico. Direct Relief’s humanitarian supply chain allows it to acquire, warehouse, inventory, and distribute medical products needed by healthcare workers in an efficient, transparent, and traceable manner.  This allows for critical items and medicines to get to the right people caring for those who are most vulnerable.

A long-standing partnership with industry leader Kuehne + Nagel provides a scalable platform to receive large-scale donations of medical material from leading medical manufacturers in Mexico. Through this partnership, Direct Relief complies with all local regulations and guarantees that donations receive the highest standard of care.

Current Projects

  • Covid-19 Relief and Response: As one of the single largest private suppliers of donated protective equipment in Mexico, Direct Relief is working to protect frontline workers treating patients.
  • Direct Relief has delivered more than 450,000 KN95s, 3 million surgical masks, as well as gloves, surgical gowns, face shields and other protective gear to hospitals and clinics across the country, the first step in an ongoing effort to ensure that hospitals throughout Mexico’s under-served provinces remain equipped to combat the current crisis.

  • Improving the Health and Lives of Children with Cancer: Children diagnosed with cancer from families of limited means often lack access to medical treatment because their parents cannot afford to travel to Mexico City. Of those who make the trip, too many families abandon treatment due to the lack of affordable housing options.
Casa de la Amistad ofrece alojamiento y servicios gratuitos para niños que reciben tratamiento contra el cáncer en la Ciudad de México. (Fotos cortesía de Casa de la Amistad)

Casa de la Amistad ofrece alojamiento y servicios gratuitos para niños que reciben tratamiento contra el cáncer en la Ciudad de México. (Fotos cortesía de Casa de la Amistad)
  • Direct Relief has worked with CDLA since 2017 to help increase Mexico’s childhood cancer survival rate by ensuring that patients and families have the social support required to complete treatment. These social support services include: a home away from home that provides three daily nutritionally home cooked meals, lodging with private bathrooms, and transportation to and from place of origin and to all hospital medical visits.
  • Expanding Access for Maternal and Child Health: Direct Relief has long worked with the Center for Adolescents of San Miguel de Allende (CASA), a nonprofit health and social service organization, to help advance their effort providing and advocating for community-based and culturally appropriate reproductive, maternity, family health, and health education services.
skilled birth attendants care for women and infants during childbirth and the postpartum period—when the majority of maternal and newborn deaths occur.
Photo by Lisa Field-Elliot.
  • Located in central Mexico, CASA’s programs strive to protect and enhance the lives of vulnerable women, adolescents, and families throughout the area by creating and administering medical facilities, programs, and outreach services. CASA established and currently operates a maternity hospital, a midwifery school, a family health clinic, and a child development center.

Direct Relief en México

Direct Relief busca marcar la diferencia en México reforzando el acceso a los recursos médicos de calidad para las instituciones que atienden a los más vulnerables de la sociedad, para que puedan tener una oportunidad de prosperar y de ser resilientes para el futuro.

Gracias al apoyo de personas privadas, fundaciones y empresas, Direct Relief ha creado un ecosistema seguro y eficaz para las donaciones caritativas en México.

Direct Relief se constituyó en México como una Asociación Civil en 2014 y está autorizada como donataria desde 2015. Dado que es el único distribuidor mayorista humanitario de productos farmacéuticos que opera en México y que cumple plenamente con las normas legales de la Comisión Federal para la Protección contra Riesgos Sanitarios (COFEPRIS), puede recibir los productos donados en el país y procesar los productos donados en el exterior, y puede responder a las necesidades inmediatas de salud pública y a las necesidades a largo plazo de servicios médicos en las comunidades desatendidas.

Una mirada local

Direct Relief coordina la ayuda para las personas que viven en México de forma continua y se preparara para las emergencias y para responder a estas con productos médicos para los pacientes desatendidos en zonas con recursos escasos.

Direct Relief aprovecha las relaciones sólidas con los fabricantes de productos médicos a nivel global y local para usar los recursos existentes y adaptarlos a la demanda de todo México.

Al tener un conocimiento profundo de los complejos canales logísticos, fiscales y normativos de México, Direct Relief puede operar con la máxima confianza en su cadena de suministro. Además, las relaciones sólidas que tiene con las organizaciones médicas y con las autoridades locales, estatales y federales brindan un conocimiento claro de las necesidades en todo el país.

Las relaciones sólidas establecidas con los fabricantes de productos médicos, con las organizaciones locales y con el gobierno tienen un papel muy importante a la hora de responder a las emergencias y cuando la confianza en las asociaciones es fundamental para ayudar de manera eficaz a las poblaciones desatendidas.

Logística humanitaria y almacenamiento

Direct Relief construyó una plataforma de confianza para gestionar y coordinar las entregas diarias de urgencia de medicamentos y suministros a los centros médicos de México. La cadena humanitaria de suministro de Direct Relief le permite obtener, almacenar, inventariar y distribuir los productos médicos que el personal médico necesita con eficiencia, transparencia y posibilidad de seguimiento. Esto hace que los artículos y los medicamentos importantes lleguen a las personas correctas que atienden a los más vulnerables.

Una asociación de muchos años con el líder de la industria, Kuehne + Nagel, brinda una plataforma escalable para recibir donaciones a gran escala de material médico de los principales fabricantes de productos médicos en México. Por medio de esta asociación, Direct Relief cumple con todas las normas legales a nivel local y garantiza que las donaciones reciban la mejor atención.

Proyectos actuales

  • Ayuda humanitaria y respuesta para el COVID-19: dado que es uno de los mayores proveedores privados de equipos de protección donados en México, Direct Relief trabaja para proteger a los trabajadores de primera línea y para combatir el pánico, un grave peligro para tratar el virus y frenar su propagación. Direct Relief ha entregado más de 450,000 mascarillas de protección KN95, 3 millones de mascarillas quirúrgicas, además de guantes, batas quirúrgicas, pantallas faciales y otros equipos de protección a hospitales y clínicas de todo el país. Este es el primer paso de un esfuerzo continuo para garantizar que los hospitales de todas las provincias de México con escasos recursos estén equipados para combatir la crisis actual.
  • Mejora de la salud y de la vida de los niños con cáncer: por lo general, los niños a los que se les ha diagnosticado cáncer y que provienen de familias con escasos recursos, no tienen acceso a un tratamiento médico porque sus padres no pueden viajar a la ciudad de México. Direct Relief ha trabajado con la Casa de la Amistad (CDLA) desde 2017 para ayudar a aumentar la tasa de supervivencia del cáncer infantil en México garantizando que los pacientes y las familias tengan el apoyo social necesario para completar el tratamiento. Estos servicios de apoyo social incluyen una casa lejos del hogar que da tres comidas caseras y nutritivas al día, alojamiento con baños privados, y transporte de ida y vuelta desde el lugar de origen hacia todas las consultas médicas en el hospital.
  • Ampliación del acceso a la salud materno-infantil: Direct Relief lleva mucho tiempo trabajando con el Centro para Adolescentes de San Miguel de Allende (CASA), una organización de servicios sociales y de salud sin fines de lucro, para avanzar en su intento de brindar y defender los servicios de reproducción, maternidad, salud familiar y educación médica en función de la comunidad y la cultura. Fotografía de Lisa Field-Elliot. En los programas del CASA, que se realizan en el centro de México, el objetivo es proteger y mejorar la vida de las mujeres, los adolescentes y las familias vulnerables de toda la región creando y gestionando centros médicos, programas y actividades de divulgación. El CASA estableció y actualmente gestiona un hospital de maternidad, una escuela de partería, una clínica de salud familiar y un centro de desarrollo infantil.